Question 1

How do I set Fivey up?

Accepted Answer

You answer a handful of tappable questions — who's in the family, which school, who does drop-off and pickup — and Fivey builds the week from there. It takes about five minutes and there's nothing to import.

Question 2

How long before it's actually useful?

Accepted Answer

The first day. Fivey reads a school email automatically, or you photograph one letter and it comes back as dated next steps. It gets sharper over the first two weeks as it learns your rhythm — who leaves first, which kit goes on which day.

Question 3

Do I need to move my family off Google Calendar or text?

Accepted Answer

No. Fivey works inside what you already use. Your calendar stays where it is and Fivey keeps it correct.

Question 4

What if my children are at different schools?

Accepted Answer

That's normal. Fivey keeps each child's school, class, teacher, school calendar and clubs separate, then merges them into one honest view of your day.

Question 5

Is Fivey a real person?

Accepted Answer

No — Fivey is an AI assistant, not a human PA. Fivey just writes like a friend: warm, brief, and to the point. You always know what it is, nothing is hidden, and it never sends, books or replies without your tap.

Question 6

What does Fivey actually do?

Accepted Answer

You hand Fivey the messy stuff — school emails, photos, messages, bookings to make, dates to watch — and it sorts each one into a clear next step with everything ready for your yes. Fivey drafts replies, finds appointment times, watches the camps you name — and the day bookings open, your pre-approved weeks are already booked. It never sends, books or replies without your say so.

Question 7

Do I have to learn another app?

Accepted Answer

Fivey is an app, but it isn't another inbox to check. Most of the work happens in your family group text and chat: Fivey reads the email, logs the homework, scouts the booking, and asks you one-tap questions. The app is just where you see the week at a glance, approve anything that needs your yes, and set your family's rules. You open it when you want to; Fivey comes to you when something needs doing.

Question 8

Can my partner see what's happening too?

Accepted Answer

Yes — and they don't need the app. Fivey can loop your partner, au pair, babysitter or grandparents in by text with only the part they need to know. If they reply, it comes straight back to you. No more one person holding it all.

Question 9

What if my partner won't install another app?

Accepted Answer

They don't have to. Fivey sends them a normal text and their reply lands in your chat thread. Most family organizers make every adult download the app and create an account; if someone refuses, the loop breaks. Fivey works inside what people already use.

Question 10

What if Fivey gets something wrong?

Accepted Answer

Tell Fivey. Corrections are stored, reapplied next time the same thing comes up, and anything unclear is re-checked with you before it acts.

Question 11

Can Fivey book things for me?

Accepted Answer

Yes. Fivey can scout real options, fill in the form, and hand you a one-tap link or draft. The actual send or payment always waits for your yes. Simple low-stakes bookings can be sent automatically once you turn that on.

Question 12

What does 'watch this page' mean?

Accepted Answer

You point Fivey at a camp, ticket or appointment page. Fivey checks it roughly every day, stays quiet while nothing changes, and surfaces a short card — and sends you a ping — the moment dates, slots or availability appear.

Question 13

Will Fivey book anything without asking?

Accepted Answer

No. Never for anything that costs money or commits your evening. Fivey finds the availability, shows you the times, and can draft a babysitter check — but nothing is booked until you tap the time you want.

Question 14

Other assistants just act. Why does Fivey ask first?

Accepted Answer

Because one action you didn't authorize undoes a year of trust. Fivey will find the slot, write the message and fill the form — but anything that spends money, sends a message or commits your family waits for your yes. That isn't caution; it's the only way an assistant is worth handing anything to.

Question 15

Could a fake school email trick Fivey into doing something?

Accepted Answer

Fivey treats every email, attachment and letter as information to read, never as instructions to follow. If a message tries to tell Fivey to send something, share your details or act on its own, Fivey ignores it and tells you it tried. Only you, in your own chat, can ask Fivey to do anything.

Question 16

Does Fivey do meal planning, chores or location tracking?

Accepted Answer

No, and we don't plan to. Meal plans, chore charts, family location and co-parenting messaging are all things other apps bolt on, and each one widens what Fivey is allowed to touch. Fivey does family admin — the email, the calendar, the paperwork with a date on it, and finishing the booking — and does it narrowly enough that you can trust it.

Question 17

What if a booking has a fee?

Accepted Answer

A fee stops Fivey. If a page mentions a cancellation fee, a non-refundable deposit or a no-show charge, Fivey holds the booking, quotes the wording straight from the page, and waits for your yes — even when the amount is inside the spend cap you set. Everything Fivey does finish on its own is listed in Settings with what it cost and a way to undo it.

Question 18

How much does Fivey cost?

Accepted Answer

We're opening to a small group of families first, free while we learn together. Later we'll move to a simple household subscription — one price for everyone in your family, not per person.

Question 19

Could I lose something I already rely on when pricing changes?

Accepted Answer

No. If you're an early family, what you have stays. A price change only ever applies to new sign-ups — we will never take away or shrink something your family is already using, and we will never put a part of your own calendar behind a paywall you didn't have before.

Question 20

Will there be ads?

Accepted Answer

No. The family calendar is never an advertising space — not in the free version, not later. Other family calendar apps pay for the free tier with banner ads sitting next to your children's week; we won't do that. When Fivey charges, it's for work that saves you real time, never for removing something we put in your way.

Question 21

Why a waitlist?

Accepted Answer

We're building Fivey alongside real families. A small rollout lets us fix rough edges, keep responses fast, and make sure Fivey actually makes life easier before we open more widely.

Question 22

When will I get access?

Accepted Answer

Leave your email and zip code and we'll be in touch as soon as a spot opens. We're adding families in small groups, so it's weeks rather than months.

Question 23

What does Fivey connect to at launch?

Accepted Answer

Three things: Google (Gmail + Calendar), your phone's camera or paste, and your existing text messages. One Google connection gives Fivey the email and calendar backbone. Photos and pasted messages get school notes in without another integration. Text messages work through prefilled links, so your family group doesn't need to install anything new.

Question 24

Does Fivey connect to Google Calendar?

Accepted Answer

Yes. One Google connection covers Gmail and Calendar. Fivey reads school emails, notices calendar moves, and writes events back so the two stay in sync.

Question 25

What if I don't have a Google Calendar yet?

Accepted Answer

Fivey asks how you keep track today — paper diary, fridge planner, phone notes, group chat — and invite you to snap a photo or screenshot. Once you connect Google Calendar, it reads every date and routine in the image, builds the entries for you, and shows you the full list before anything is saved. You tap yes, and your calendar is ready.

Question 26

What about text messages?

Accepted Answer

Fivey lives in your family group text. It prepares messages and you tap to send — no new app for your partner to install. Automatic sending is on the roadmap; for now the yes is always yours.

Question 27

Can I just snap a photo of the homework?

Accepted Answer

Yes. Photograph whatever comes home in the backpack and Fivey reads it, works out which child it belongs to, checks it against their class and what the teacher has emailed, and logs it with the day it's due. If anything's missing Fivey asks one short question.

Question 28

Does Fivey read emails automatically?

Accepted Answer

Yes. Connect your email and Fivey reads the school, club, doctor and household mail, pulls out the dates, deadlines and actions, then asks what you'd like done with them.

Question 29

What about Slack, Teams, Telegram, Outlook, Calendly or Notion?

Accepted Answer

Not at launch. Most families don't use Slack or Teams for home life, and page watching covers camp and ticket bookings without needing OpenTable or Eventbrite directly. We'll add more integrations as families ask for them.

Question 30

Does Fivey work outside the US?

Accepted Answer

Yes. Fivey handles US school calendars and UK school terms, and families moving between the two — switching the language and the dates with you.

Question 31

Is my family's data safe?

Accepted Answer

We only store what Fivey needs to help your family, keep it encrypted, and never sell it or use it to train public AI models. Each household's data is separate and can't be seen by other families.

Question 32

Does Fivey read all of my email?

Accepted Answer

No. Fivey looks at the school, club, medical and household mail you connect, and ignores the rest. You can disconnect at any point and it stops.

Question 33

What about my children's information?

Accepted Answer

Names, classes, allergies and medical details are stored only for your household and only used to answer your own questions. They're never shared with other families and never used for advertising.

Question 34

Can I delete everything?

Accepted Answer

Yes. Ask and we delete your household's data, including uploaded letters and photos. Nothing is kept back.

Question 35

Who can I talk to if something goes wrong?

Accepted Answer

Tell Fivey in chat and it reaches us, or reply to any email from us. We're a small team and we answer ourselves.

Questions, answered

Getting started

How Fivey works

Bookings & watches

Pricing & the waitlist

Integrations

Privacy & trust

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