Fivey
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    How Fivey asks

    Fivey does the work. You keep the final say.

    Plenty of assistants say this. Here is the whole of it — what happens on its own, what always stops and waits for you, and what the word booked honestly means in each case.

    By the Fivey team, a parent-run company · Updated September 2026

    The one rule

    Anything that leaves your house — an email, a reply, a booking, a payment, a confirmation — is written out in full and shown to you before it happens. You read it, you change it if it's wrong, and you say yes. If you don't answer, nothing happens. The only way round it is one you set up yourself: a short list in Settings, "Things Fivey can just do", of named repeat jobs — same person, same child, same kind of thing — Fivey may handle without asking each time. Anything with a price or a deposit still waits for your yes, and every use is written down. The single other exception: when a reply answers only part of a question you already approved, Fivey chases the missing part in that same thread herself — your yes covered the question, so it covers the chase.

    What "booked" honestly means

    Most assistants use one word for three very different things. We'd rather be precise, so you know which one you're getting before you rely on it.

    One

    Finished for you

    Where a place can be booked directly, Fivey completes it after your yes and puts it on the calendar with the cancellation details in the same message. You did one tap.

    Two

    Handed to you, one tap from done

    Plenty of places only take bookings on their own page. Fivey finds the slot that clears pickup, fills in everything she can and hands you the link with your details already in it. The last tap is yours, on their site.

    Three

    Not possible — and she says so

    Some places take phone calls only, or have nothing free. Fivey tells you that plainly, with the number and the times she checked, instead of quietly leaving it in limbo.

    What happens before anything sends

    1. You see the whole thing

      Not a summary. The recipient, the subject and every line of the email — or the date, the time, the place and the price of the booking.

    2. You can change it in a sentence

      Tell her what's wrong in ordinary words and she rewrites it and shows you again.

    3. One tap, then a plain confirmation

      She tells you it went, to whom, and at what time — and if a booking can be cancelled, how, in the same reply.

    4. It's written down and reversible

      Every action taken on your behalf is logged with what changed and how to undo it.

    What she does do on her own

    Being asked about everything is its own kind of work, so the quiet, reversible things just happen: reading your school mail, pulling the date and the child out of a letter, filing a photo to the right kid, tidying a duplicate off the calendar, catching a time written in the wrong city's clock. None of it leaves the house, and all of it can be undone.

    And when she can't tell — a date with nobody's name on it, a class page with no link, a school visit abroad with no clear local time — she asks rather than guesses.

    Things Fivey will never do

    • Send an email you haven't approved — new threads always wait for your yes.
    • Spend your money, or hold anything with a cancellation fee, without a tap.
    • Reply to a teacher, a parent or a school in your name unasked.
    • Invent a date, a price or a detail she hasn't seen in writing.
    • Tell you something is done without checking the calendar again first.

    Questions families ask

    More on how the bookings themselves work on the bookings page, and on the mail she reads in stop missing school emails.

    Leave it with Fivey.

    Fivey reads the school emails and does the family admin. Fivey does the work. You keep the final say.

    See how →